Privacy notice

Last updated: October 20, 2026

This notice explains what information Barnyard Buddies Dog Grooming handles when you visit this website, contact us or book an appointment.

Who we are

Barnyard Buddies Dog Grooming offers appointment-only dog and cat grooming at our home studio:

When you visit this website

• Hosting. Our website is hosted by Cloudflare, which processes request information such as your IP address and browser type to deliver and protect the site.
• Fonts. Pages load fonts from Google Fonts, so your browser connects to Google, which receives similar request information.
• Maps. The “Open in Google Maps” link opens Google Maps only if you choose to follow it. We don’t embed a map on our pages.

When you contact us

If you call or email us, we receive what you choose to share, such as your name, phone number, email address and details about your pet. Our phone number is a Google Voice number and our email is a Gmail account, so Google processes those calls and messages. We use what you share to answer you and to arrange and manage your pet’s appointments.

When you book online

Online booking isn’t always available. When it isn’t, the booking page says so and you can call or email us instead. When you book online, we ask for your name, email address and phone number, whether your pet is a dog or a cat, your pet’s name and the service you’d like. For a dog, we also ask its breed or type and approximate weight. You can also add care notes, choose to discuss your pet’s care at drop-off, and tell us whether you’ve visited Ally before. We use this to schedule and run your appointment, contact you about it, and keep a record of your pet’s visits.

• Your account. Booking online creates a customer account so you can see your appointments. To sign in, we email you a 6-digit code; there’s no password. Your browser keeps you signed in for up to 60 days using a cookie needed for sign-in, and you can sign out at any time.
• Where it’s stored. Booking and account records are stored with Cloudflare, which hosts our booking system. We keep security records, such as sign-in attempts and changes to bookings, to protect accounts and fix problems.
• Bookings we make for you. If you book by phone or email, we may enter your booking for you. When we do, we may email you a link to add it to your online account.
• Change requests. If you ask to change or cancel an appointment from My bookings, we keep your message with your booking so our staff can read and act on it.
• Our notes. We keep a private note of whether you’re a new or existing client, and of completed visits, to prepare for your appointments. Only our staff can see these notes.

Booking emails

When we send booking emails, such as confirmations, changes, cancellations and reminders, we use our email provider, Plunk. Open and click tracking is turned off, and replies go to our Gmail inbox. Plunk keeps a contact entry for your email address, a copy of each email’s content for a limited time, and delivery records (such as recipient, subject and time sent) under its own retention rules.

Our private schedule calendar

Our staff booking tool can connect to a private Google Calendar that it creates in our own Google account, used only for our appointment schedule. When it’s connected:

• Each entry shows only your pet’s name, the service, the appointment time, a booking reference and a link to our staff booking page. It doesn’t include your phone number, email address or care notes.
• Entries are added and updated as bookings change. Cancelled appointments are marked as cancelled rather than deleted.
• The tool doesn’t read or change any other calendar. You never sign in with Google, and we don’t access your Google account or your calendars.

Our use of information received from Google APIs follows the Google API Services User Data Policy, including the Limited Use requirements.

What we don’t do

We don’t sell your information. Booking or contacting us doesn’t subscribe you to marketing. We don’t send automated text messages or take payments online. We won’t use photos of your pet publicly unless you give separate permission.

Keeping and deleting information

We keep your information only as long as we need it to arrange appointments, answer questions and keep the records we’re required to keep. You can ask us at any time to delete information we don’t need to keep.

Copies of emails stay in your inbox and ours, and service providers may keep their own records, such as delivery records and backups, under their own rules after we delete ours.

Your choices

You can ask what information we hold about you, ask us to correct it, or ask us to delete it by emailing barnyardbuddiesgrooming@gmail.com. We’ll respond as soon as we reasonably can, and we may need to confirm it’s you.

We’ll delete what’s in our own records, except records we’re required to keep. Some information held by service providers may not be fully removable. We’ll tell you what we can and can’t delete.

Changes to this notice

We’ll update this notice when how we handle information changes, and change the date above.